It’s “a pleasure dealing with you”

niemeyer’s gathers praise on the internet , too

„ herzlichen Dank für die rasche und ausführliche Behandlung meiner Anfrage. Ich bestelle hiermit beide o. a. Gebote … bin ich auch mit Vorauszahlung einverstanden “

(Frau R. R., 20. November 2002)

“ Thank you so much for your great packing and prompt service. I look forward to do more business with you in the future. Warmest regards, ”

(Mr. J. G., February 21, 2003)

“ Thank you so much for the excellent information. We will proceed to examine the pieces with the information below in mind. You have been hugely helpful ”

(Mrs. B. P., March 24, 2003)

„ … Die (vom Schwiegervater geerbten Par force-Jagd) Ridinger … habe ich in meinem Arbeitszimmer bestens neben einem Gobelin plaziert und möchte sie nicht mehr verkaufen. Besten Dank und ein Kompliment an Ihr Haus, dass Sie nach so vielen Jahren noch an mich gedacht haben “

(Herr K.-A. H., 2. Februar 2004)

“ Thank you so much for The Fashion Etchings by Hollar. I am very nicely surprised and very very impressed … The presentation is very professional and everything look very good … and if you have some more interesting etchings by Hollar … please let me know ”

(Mrs. P. P., July 8, 2004)

“ … Congratulations on your (Hogarth) site. It’s a wonderful resource ”

(Mr. D. D., July 23, 2004)

„ Herzlichen Dank für die sorgfältig verpackten Bände … “

(Herr H. M., 26. Mai 2007)

“ It came!  My plate [already documented as lost] was delivered and it is in excellent condition. I cannot explain all of the delays or what happened. It is in the original packaging that you described and it was delivered by DHL, not the postal service (as  far as I can tell – it was left on the porch [!!]). So thank you and so glad that this long story has such a nice ending. It was nice dealing with you, thank you for the plate! ”

(Mrs. J. C., May 8, 2010)

„ Lieber Herr Niemeyer, Ich freue mich über Ihr selten gewordenes Qualitätsempfinden! Ein einwandfreies Exemplar des Goltzius wäre mir schon auch lieber! MfG “

(Herr M. N., 21. April 2015)

„ Gerne kaufe ich den (1573er) Band … “ & „ Das Buch ist angekommen – wunderschön ! “

(Mr. M. R., June 9 & July 1, 2016 resp.)

And how does niemeyer’s react if they think an item may ultimately not come up to the customer’s expectation ?

“ However, the anxiety and insecurity showing from the kind of the continuous flow of questions indicate that you are not feeling comfortable with the whole process. So it would seem to be wiser to call the matter off at this point, as ultimately you may not be truly satisfied. As you will have noticed on our Testimonials page it is – and always has been – the business policy here in such cases rather to wait until we can become friends on an item which stirs up less discussion. In line with this I therefore have cancelled the invoice of … ”

(niemeyer’s to Mr. M. W., August 1, 2011)

The Red Series - a creation of lüder h. niemeyer The Red Series - a creation of lüder h. niemeyer